Faq

Frequently Asked Questions

I was looking for "Odessa - Zaporizhzhya" voyage and received result of "BS Odessa - BS Donetsk"? ?

This voyage transits through Zaporizhzhya. Price, time of departure and rest of details are stated for the voyage "Odessa–Zaporizhzhya" you are interested in.

If there are no voyages to any city on no particular day? ?

1. Check spelling of cities: enter first letters and choose the required city from the list offered by system. The voyage might not be reflected if you type names of cities yourself.
2. Clean browser cache.

If letter did not arrive? ?

1. Check Spam folder.
2. Send a letter to support@odessabus.com
3. Contact us through Skype

Error 601 when stating the card number? ?

Apply to your bank, tell them about mistake while transfer to bank page for entering verification code.

Can I buy a special rate ticket? ?

Special rates are provided after producing original document confirming the right for special rates. There is no technical capability for that in the internet. Special rate tickets are sold in booking offices.

Can I buy a ticket from Odessa International Bus Terminal but join the voyage during the route? ?

According to the rules of passenger transportation the embussing is to take place at the point of departure.